The multichannel customer’s service experience: building satisfaction and trust

  1. Fernández-Sabiote, E.
  2. Román, S.
Journal:
Service Business

ISSN: 1862-8508,  1862-8516

Year of publication: 2016

Volume: 10

Issue: 2

Pages: 423-445

Type: Article

DOI: 10.1007/S11628-015-0276-Z GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus