The customer journey: a proposal of indicators to evaluate integration and customer orientation
ISSN: 1466-4445, 1352-7266
Année de publication: 2022
Volumen: 28
Número: 5
Pages: 528-559
Type: Article
ISSN: 1466-4445, 1352-7266
Année de publication: 2022
Volumen: 28
Número: 5
Pages: 528-559
Type: Article