The customer journey: a proposal of indicators to evaluate integration and customer orientation

  1. Palazón, M.
  2. López, M.
  3. Sicilia, M.
  4. López, I.
Aldizkaria:
Journal of Marketing Communications

ISSN: 1466-4445 1352-7266

Argitalpen urtea: 2022

Alea: 28

Zenbakia: 5

Orrialdeak: 528-559

Mota: Artikulua

DOI: 10.1080/13527266.2022.2051584 GOOGLE SCHOLAR