Why should you respond to customer complaints on a personal level? The silent observer's perspective
- López-López, I.
- Palazón, M.
- Sánchez-Martínez, J.A.
ISSN: 2040-7122
Argitalpen urtea: 2021
Alea: 15
Zenbakia: 4
Orrialdeak: 661-684
Mota: Artikulua
Aldizkaria:
Journal of Research in Interactive Marketing
