Organisational citizenship behaviour from the service customer's perspective: A scale development and validation

  1. Fernández-Sabiote, E.
  2. Román, S.
Journal:
International Journal of Market Research

ISSN: 1470-7853

Year of publication: 2005

Volume: 47

Issue: 3

Pages: 317-336

Type: Review

DOI: 10.1177/147078530504700303 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus