La figura del portavoz en la comunicación de una crisis sanitaria:el caso del gobierno español durante la COVID-19.
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1
Universidad de Murcia
info
ISSN: 2173-1675
Any de publicació: 2020
Títol de l'exemplar: Monográfico Covid-19
Volum: 10
Número: 2
Pàgines: 397-416
Tipus: Article
Altres publicacions en: Revista de Comunicación y Salud: RCyS
Resum
Throughoutthispaper,theexerciseofthespeakerroleintheGovernmentofSpainduringthehealthcrisiscausedbyCOVID-19isanalyzedinperspectivewiththeavailabletheoryandtakingthecasestudyasfundamentalmethodology.Theclassicvariablesoncrisisspeaker(profile,numberofspeakers,relationtothemediaanddecision-makingcapacityornotofwhoshouldcarryoutthiswork)areevaluatedinthelightofthestrategyfollowedbytheSpanishExecutive,concludingthatacoordinatedandmixedmulti-voicesystemhasbeenchosen.ThisformathasraisedsomedysfunctionsandinithighlightsincludeDoctorFernandoSimón,theMinisterofHealth,SalvadorIllaandthePresidentoftheGovernment,PedroSánchez.Inordertobeabletodiscusstheprevioustheoreticalevidence,indicatorsareprovidedonthecommunicationofthiscrisisandsomeconflictingpointsarecollectedthatcouldserveforafutureimprovementofmessagestransmissioninthistypeofsituation.Ifuntilnowithasbeenproventhattherecannotbegoodcrisismanagementwithoutpropercommunicationplanning,inthefuture,thenewhealthandecologicalscenarioswillgeneratehighlymediatedmassivethreatcontextsforwhichthecorrectchoiceofthecrisisspeakerwillbedecisive