Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth
- Román, S.
- Riquelme, I.P.
ISSN: 1526-6133, 1938-9027
Ano de publicación: 2014
Volume: 15
Número: 2
Páxinas: 87-103
Tipo: Artigo
Revista:
Journal of Electronic Commerce Research