Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth

  1. Román, S.
  2. Riquelme, I.P.
Aldizkaria:
Journal of Electronic Commerce Research

ISSN: 1526-6133 1938-9027

Argitalpen urtea: 2014

Alea: 15

Zenbakia: 2

Orrialdeak: 87-103

Mota: Artikulua