Improving customer capital through relationship memory at a commercial bank in Spain †

  1. Cegarra-Navarro, J.-G.
  2. Jiménez-Jiménez, D.
  3. Fernández-Gil, J.-R.
Aldizkaria:
Knowledge Management Research and Practice

ISSN: 1477-8246,  1477-8238

Argitalpen urtea: 2014

Alea: 12

Zenbakia: 3

Orrialdeak: 310-321

Mota: Artikulua

DOI: 10.1057/KMRP.2014.9 GOOGLE SCHOLAR
Datuen iturria: Scopus