Facultad de Economía y Empresa
Akademisches zentrum
Universidad de Bogotá Jorge Tadeo Lozano
Bogotá, ColombiaPublikationen in Zusammenarbeit mit Forschern von Universidad de Bogotá Jorge Tadeo Lozano (3)
2016
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Consumers' Perceptions of Online and Offline Retailer Deception: A Moderated Mediation Analysis
Journal of Interactive Marketing, Vol. 35, pp. 16-26
2014
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Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth
Journal of Electronic Commerce Research, Vol. 15, Núm. 2, pp. 87-103
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The relationships among consumers' ethical ideology, risk aversion and ethically-based distrust of online retailers and the moderating role of consumers' need for personal interaction
Ethics and Information Technology, Vol. 16, Núm. 2, pp. 135-155