Publicacions en col·laboració amb investigadors/es de Universidad de Bogotá Jorge Tadeo Lozano (3)

2016

  1. Consumers' Perceptions of Online and Offline Retailer Deception: A Moderated Mediation Analysis

    Journal of Interactive Marketing, Vol. 35, pp. 16-26

2014

  1. Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth

    Journal of Electronic Commerce Research, Vol. 15, Núm. 2, pp. 87-103

  2. The relationships among consumers' ethical ideology, risk aversion and ethically-based distrust of online retailers and the moderating role of consumers' need for personal interaction

    Ethics and Information Technology, Vol. 16, Núm. 2, pp. 135-155