Fernando
Jimenez Barrionuevo
Catedraticos de Universidad
Università di Udine
Udine, ItaliaPublicacións en colaboración con investigadores/as de Università di Udine (3)
2019
-
Multiobjective evolutionary feature selection and fuzzy classification of contact centre data
Expert Systems, Vol. 36, Núm. 3
2018
-
Towards semi-Automatic human performance evaluation: The case study of a contact center
Intelligent Data Analysis, Vol. 22, Núm. 4, pp. 867-880
2015
-
Attribute selection via multi-objective evolutionary computation applied to multi-skill contact center data classification
Proceedings - 2015 IEEE Symposium Series on Computational Intelligence, SSCI 2015