imagen de la tienda como heurístico de calidad¿es igualmente de efectiva para todos los consumidores?
- Delgado Ballester, Elena
- Rodríguez Orejuela, Augusto
- Vázquez Casielles, Rodolfo (coord.)
- Trespalacios Gutiérrez, Juan Antonio (coord.)
- Estrada Alonso, Eduardo (coord.)
- González Mieres, Celina (coord.)
Publisher: KRK ; Cátedra Fundación Ramón Areces de Distribución Comercial ; Universidad de Oviedo
ISBN: 978-84-8367-431-4
Year of publication: 2013
Pages: 45-59
Type: Book chapter
Abstract
store image is a key element for retailers� competitive strategy to influence consumers� evaluations, this research focuses on the effectiveness of store image in affecting attitudes, and perceptions associated with store brands across levels of consumers� value consciousness. The novelty of this analysis resides in the fact that no previous research has paid attention to how consumer characteristics moderate the effect of store image on consumers� reactions to store brands.