Application of CRM 2.0 in Spanish public administration: Identifying practical results

  1. Pérez-González, D.
  2. Solana-González, P.
  3. Soto-Acosta, P.
  4. Popa, S.
  5. Trigueros-Preciado, S.
Liburua:
IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning

ISBN: 9781466647190

Argitalpen urtea: 2013

Orrialdeak: 47-67

Mota: Liburuko kapitulua

DOI: 10.4018/978-1-4666-4719-0.CH003 GOOGLE SCHOLAR

Garapen Iraunkorreko Helburuak

Datuen iturria: Scopus