Application of CRM 2.0 in Spanish public administration: Identifying practical results
- Pérez-González, D.
- Solana-González, P.
- Soto-Acosta, P.
- Popa, S.
- Trigueros-Preciado, S.
Buch:
IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning
ISBN: 9781466647190
Datum der Publikation: 2013
Seiten: 47-67
Art: Buch-Kapitel
