Publicaciones (42) Publicaciones de Juan Pedro Mellinas Canovas

2024

  1. Beyond words: unveiling the implications of blank reviews in online rating systems

    Information Technology and Tourism

  2. Comparing Google reviews and TripAdvisor to help researchers select the more appropriate information source

    Consumer Behavior in Tourism and Hospitality

  3. Is tourist accommodation homogeneous? An analysis of the adults-only category through a three-step approach

    Consumer Behavior in Tourism and Hospitality, Vol. 19, Núm. 2, pp. 284-296

  4. Understanding Booking.com’s rating drop in the context of online hotel reviews

    Tourism and Hospitality Research

  5. Why some call the “worst” what most consider the “best”?: an analysis of tourist complaints at the wonders of the world

    Journal of Hospitality and Tourism Insights, Vol. 7, Núm. 4, pp. 2014-2032

2023

  1. Nightmares in “the happiest place on earth”: dissatisfaction in theme parks during the post-COVID era

    Leisure Studies, Vol. 42, Núm. 4, pp. 524-535

2022

  1. Analysing information about hotels on online review sites under special conditions

    International Case Studies in Tourism Marketing (Taylor and Francis), pp. 41-47

  2. Halo Effect

    Encyclopedia of Tourism Management and Marketing: Volume 1-4 (Edward Elgar Publishing Ltd.), pp. 496-499

  3. Tourism Online Reviews: Databases and Samples

    Advanced Research Methods in Hospitality and Tourism, pp. 127-143

  4. USING ONLINE REVIEWS TO MEASURE CUSTOMER EXPERIENCE ASSESSMENT

    International Case Studies in Tourism Marketing (Taylor and Francis), pp. 31-40

2021

  1. Accessibility in inclusive tourism? Hotels distributed through online channels

    Societies, Vol. 11, Núm. 2

  2. Cuantificación de la situación de las experiencias turísticas en la economía colaborativa

    TuriTec: XIII Congreso Internacional Turismo y Tecnologías de la Información y las Comunicaciones

  3. Effects of Booking.com's new scoring system

    Tourism Management, Vol. 85

  4. Los contenidos sobre el destino en redes sociales de hoteles: el caso de la Región de Murcia

    XXX Congreso Internacional de la Asociación Científica de Economía y Dirección de la Empresa (ACEDE)

2020

  1. How languages influence online ratings in the most iconic tourist spots

    e-Review of Tourism Research, Vol. 17, Núm. 4, pp. 490-501

  2. Let's hook up fast! Hotel reviews and Wi-Fi flaws

    Annals of Tourism Research, Vol. 80

  3. Measuring the impact of game of thrones on tourism through online reviews

    e-Review of Tourism Research, Vol. 17, Núm. 4, pp. 479-489

  4. Online travel review rating scales and effects on hotel scoring and competitiveness

    Tourism Review, Vol. 76, Núm. 3, pp. 654-668

  5. Satisfaction measures with monetary and non-monetary components: Hotel's overall scores

    International Journal of Hospitality Management, Vol. 87

  6. The halo effect: A longitudinal approach

    Annals of Tourism Research, Vol. 83