Pedro
Soto Acosta
Catedraticos de Universidad
Pedro
Solana González
Publicaciones en las que colabora con Pedro Solana González (3)
2015
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Application of CRM 2.0 in Spanish public administration: Identifying practical results
Mobile Computing and Wireless Networks: Concepts, Methodologies, Tools, and Applications (IGI Global), pp. 1655-1673
2014
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Application of CRM 2.0 in Spanish public administration: Identifying practical results
Marketing and Consumer Behavior: Concepts, Methodologies, Tools, and Applications (IGI Global), pp. 1228-1246
2013
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Application of CRM 2.0 in Spanish public administration: Identifying practical results
IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning (IGI Global), pp. 47-67