Micaela
Martinez Costa
Universidad Politécnica de Cartagena
Cartagena, EspañaPublikationen in Zusammenarbeit mit Forschern von Universidad Politécnica de Cartagena (9)
2017
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EFQM Excellence Model and TQM: an empirical comparison
Total Quality Management and Business Excellence, Vol. 28, Núm. 1-2, pp. 88-103
2016
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Weighting the dimensions in models of excellence – a critical review from a business perspective
Measuring Business Excellence, Vol. 20, Núm. 3, pp. 79-90
2015
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An in-depth review of the internal relationships of the EFQM model
TQM Journal, Vol. 27, Núm. 5, pp. 486-502
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Total quality management performance in multinational companies A learning perspective
TQM Journal, Vol. 27, Núm. 3, pp. 328-340
2009
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ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
Journal of Operations Management, Vol. 27, Núm. 6, pp. 495-511
2008
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Does quality management foster or hinder innovation? An empirical study of Spanish companies
Total Quality Management and Business Excellence, Vol. 19, Núm. 3, pp. 209-221
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Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies
International Journal of Production Economics, Vol. 113, Núm. 1, pp. 23-39
2007
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A triple analysis of ISO 9000 effects on company performance
International Journal of Productivity and Performance Management, Vol. 56, Núm. 5-6, pp. 484-499
2004
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ISO 9000 and TQM: Substitutes or complementaries?: An empirical study in industrial companies
International Journal of Quality & Reliability Management, Vol. 21, Núm. 3, pp. 260-276