J.
Gómez
Publicacións nas que colabora con J. Gómez (2)
2016
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Weighting the dimensions in models of excellence – a critical review from a business perspective
Measuring Business Excellence, Vol. 20, Núm. 3, pp. 79-90
2011
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A critical evaluation of the EFQM model
International Journal of Quality & Reliability Management, Vol. 28, Núm. 5, pp. 484-502