Simona Petronela
Popa
Profesores Titulares de Universidad
Universitat Politècnica de Catalunya
Barcelona, EspañaPublications en collaboration avec des chercheurs de Universitat Politècnica de Catalunya (1)
2013
-
Application of CRM 2.0 in Spanish public administration: Identifying practical results
IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning (IGI Global), pp. 47-67