El turismo cinematográficoMotivaciones, perfil del turista y satisfacción percibida

  1. Sicilia Piñero, María 1
  2. Martínez González, Lorena 2
  1. 1 Universidad de Murcia
    info

    Universidad de Murcia

    Murcia, España

    ROR https://ror.org/03p3aeb86

  2. 2 Universidad de Castilla-La Mancha
    info

    Universidad de Castilla-La Mancha

    Ciudad Real, España

    ROR https://ror.org/05r78ng12

Revista:
Cuadernos de turismo

ISSN: 1139-7861

Año de publicación: 2023

Título del ejemplar: Julio - Diciembre

Número: 52

Páginas: 175-194

Tipo: Artículo

DOI: 10.6018/TURISMO.593471 DIALNET GOOGLE SCHOLAR lock_openDIGITUM editor

Otras publicaciones en: Cuadernos de turismo

Resumen

El turismo cinematográfico se ha convertido en una forma de turismo muy habitual entre los fans de películas y series. Sin embargo, se desconocen los motivos que inducen a este tipo de turismo, así como su importancia relativa. Para dar respuesta a esta cuestión se han realizado 4 entrevistas en profundidad y una encuesta online en foros de viajes. La inmersión, el escapismo y el entretenimiento se revelan como los principales motivos que inducen al turismo cinematográfico. Además, se observa que la satisfacción con la visita depende en gran medida de las expectativas previas.

Referencias bibliográficas

  • AERTSEN, V., GÁMIR, A. y MANUEL, C. (2022): «Madrid in non-spanish speaking cinema (1955-2020): Film locations and the tourist gaze”, Cuadernos de Turismo, nº 50, pp. 183-202. https://doi.org/10.6018/turismo.541911
  • ALBARRÁN, J.D. y DE LA CALLE VAQUERO, M. (2021): «El patrimonio en la imagen turística inducida de Andalucía”, Cuadernos de Turismo, nº 48, pp. 457-490. https://doi.org/10.6018/turismo.493031
  • ANDALUCÍA DESTINO DE CINE, (2023): https://andaluciadestinodecine.com/
  • ALEGRE, J. y GARAU, J. (2010): «Tourist satisfaction and dissatisfaction”, Annals of Tourism Research, vol. 37 (1), pp. 52-73.
  • ARAÚJO, N. (2015): «De la economía de experiencias al turismo experiencial. Las series de ficción como creadoras de experiencias e inductoras a la visita de destinos turísticos”, Pasos.Revista de Turismo y Patrimonio Cultural, vol. 13 (4), pp. 959-964. https://doi.org/10.25145/j.pasos.2015.13.065
  • BARRADO, D.A. y SÁEZ, A. (2023): «Cinema and tourism in large cities: the case of Madrid (Spain)”, Estudios Turísticos, nº 220, pp. 15-132. https://doi.org/10.61520/et.2202020.57
  • BEETON, S. (Eds.) (2005): Film-induced tourism. Multilingual Matters.
  • BEETON, S. (2006): «Understanding Film-induced Tourism”, Tourism Analysis, vol. 11, pp. 181-188. https://doi.org/10.3727/108354206778689808
  • BEETON, S. (2010): «The Advance of Film Tourism”, Tourism and Hospitality Planning & Development, vol. 7 (1), pp. 1-6. https://doi.org/10.1080/14790530903522572
  • BITNER, M.J. y HUBERT, A.R. (1994): «Encounter satisfaction versus overall satisfaction versus quality», New Directions in Theory and Practice.
  • BOLAN, P., BOY, S. y BELL, J. (2011): «We've seen it in the movies, let's see if it's true”: Authenticity and displacement in film‐induced tourism», Worldwide Hospitality and Tourism Themes, vol. 3 (2), pp. 102-116. https://doi.org/10.1108/17554211111122970
  • BOLAN, P. y WILLIAMS, L. (2008): «The role of image in service promotion: focusing on the influence of film on consumer choice within tourism”, International Journal of Consumer Studies, vol. 32 (4), pp. 382-390.
  • BOLEY, B.B., JORDAN, E.J., KLINE, C. y KNOLLENBERG, W. (2018): «Social return and intent to travel”, Tourism Management, nº 64, pp. 119-128. https://doi.org/10.1016/j.tourman.2017.08.008
  • BONGKOSH, R. y SUPHAPORN, R. (2015): «Applying a mixed method of quantitative and qualitative design in explaining the travel motivation of film tourists in visiting a film-shooting destination”, Tourism Management, vol. 46, pp. 136-147. https://doi.org/10.1016/j.tourman.2014.06.005
  • BUCHMANN, A., MOORE, K. y FISHER D. (2010): «Experiencing film tourism: Authenticity and Fellowship”, Annals of Tourism Research, vol. 37 (1), pp. 229-248. https://doi.org/10.1016/j.annals.2009.09.005
  • CHEN, L.J. y CHEN, W.P. (2015): «Push-pull factors in international birders’ travel”, Tourism Management, vol. 48, pp. 416-425.
  • CONNELL, J. y MEYER, D. (2009): «Balamory revisited: An evaluation of the screen tourism destination-tourist nexus”, Tourism Management, vol. 30 (2), pp. 194-207.
  • CONTU, G. y PAU, S. (2022): «The impact of TV series on tourism performance: the case of Game of Thrones”, Empirical Economics, vol. 63 (6), pp. 3.313-3.341.
  • COULDRY, N. (1998): «The view from inside the ‘simulacrum ‘: visitors’ tales from the set of Coronation Street”, Leisure Studies, vol. 17 (2), pp. 94-107.
  • CROMPTON, J.L. (1979): «Motivations for pleasure vacation”, Annals of Tourism Research, vol. 6 (4), pp. 408-424.
  • CROY, G. y HEITMANN, S. (2011): «Tourism and film», en CABI Books. https://doi.org/10.1079/9781845936846.0188
  • CROY, G. (2011): «Film tourism: sustained economic contributions to destinations”, Worldwide Hospitality and Tourism, vol. 3 (2), pp. 159-164. https://doi.org/10.1108/17554211111123014
  • DANN, G. (1977): «Anomie, ego-enhancement and tourism”, Annals of Tourism Research, vol. 4 (4), pp. 184-194. https://doi.org/10.1016/0160-7383(77)90037-8
  • DANN, G. (1997): «Tourist behaviour as controlled freedom», en Australian Tourism and Hospitality Research Conference, pp. 244-254.
  • FRAIZ, J. A. DE CARLOS, P. y ARAÚJO, N. (2020): «Disclosing homogeneity within heterogeneity: A segmentation of Spanish active tourism based on motivational pull factors”, Journal of Outdoor Recreation and Tourism, vol. 30.
  • GÓMEZ-MORALES, B., NIETO-FERRANDO, J. y SÁNCHEZ-CASTILLO, S. (2022): «(Re)Visiting Game of Thrones: film-induced tourism and television fiction”, Journal of Travel & Tourism Marketing, vol. 39 (1), pp.73-86. https://doi.org/10.1080/10548408.2022.2044971
  • HUDSON, S. y RITCHIE, J. (2006): «Promoting Destinations via Film Tourism: An Empirical Identification of Supporting Marketing Initiatives”, Journal of Travel Research, vol. 44 (4), pp. 387-396.
  • IGARTUA, J. y PAEZ, D., (1998): «Validez y fiabilidad de una escala de empatía e identificación con los personajes», Psicothema, vol. 10 (2), pp. 423-436.
  • INSTITUTO NACIONAL DE ESTADÍSTICA (INE) (2023): «Estadística de Movimientos Turísticos en Fronteras (FRONTUR)”, https://www.ine.es/dyngs/INEbase/es/operacion.htm?c=Estadistica_C&cid=1254736176996&menu=ultiDatos&idp=1254735576863
  • IRIMIÁS, A., MITEV, A.Z. y MICHALKÓ, G. (2021): «Narrative transportation and travel: The mediating role of escapism and immersion”, Tourism Management Perspectives, vol. 38. https://doi.org/10.1016/j.tmp.2021.100793
  • JONES, D. y SMITH, K. (2005): «Middle-earth Meets New Zealand: Authenticity and Location in the Making of ‘The Lord of the Rings’”, Journal of Management Studies, vol. 42, pp. 923-945. https://doi.org/10.1111/j.1467-6486.2005.00527.x
  • KIM, S. (2010): «Extraordinary experience: Re-enacting and photographing at screen tourism locations”, Tourism and Hospitality Planning & Development, vol. 7 (1), pp. 59-75.
  • KIM, S. (2012): «Audience involvement and film tourism experiences: emotional places, emotional experiences”, Tourism Management, vol. 33 (2), pp. 387-396.
  • KIM, H., y RICHARDSON, S. L. (2003): «Motion picture impacts on destination images”, Annals of Tourism Research, vol. 30 (1), pp. 216-237.
  • KIM, M. J., LEE, C.-K. y JUNG, T. (2020): «Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model”, Journal of Travel Research, vol. 59 (1), pp. 69-89.
  • KIM, S. y O’CONNOR, N. (2011): «A cross-cultural study of screen tourists’ profiles”, Worldwide Hospitality and Tourism Themes, vol. 3 (2), pp. 141-158.
  • KIM, S. y WANG, H. (2012). «From Television to the Film Set: Korean Drama Daejanggeum Drives Chinese, Taiwanese, Japanese and Thai Audiences to Screen-Tourism”, International Communication Gazette, vol. 74, pp. 423-442. https://doi.org/10.1177/1748048512445152
  • LI, Y., HU, C., HUANG, C. y DUAN, L. (2017): «The concept of smart tourism in the context of tourism information services”, Tourism Management, vol. 58, pp. 293-300. https://doi.org/10.1016/j.tourman.2016.03.014
  • LI, S., TIAN, W., LUNDBERG, C., GKRITZALI, A. y SUNDSTRÖM, M. (2021): «Two Tales of One City: Fantasy Proneness, Authenticity, and Loyalty of On-Screen Tourism Destinations”, Journal of Travel Research, vol. 60 (8), pp. 1.802-1.820. https://doi.org/10.1177/0047287520961179
  • LÓPEZ, M. y SICILIA, M. (2013): «Boca a boca tradicional vs. electrónico. La participación como factor explicativo de la influencia del boca a boca electrónico”, Revista Española de Investigación de Marketing ESIC, vol. 17 (1), pp. 7-38.
  • MACIONIS, N. (2004): «Understanding the film-induced tourist”, Tourism Research, vol. 24, pp. 86-97.
  • MACIONIS, N. y SPARKS, B. (2009): «Film-induced tourism: An incidental experience”, Tourism Review International, vol. 13 (2), pp. 93-101. https://doi.org/10.3727/154427209789604598
  • MEHMETOGLU, M., y ENGEN, M. (2011): «Pine and Gilmore's concept of experience economy and its dimensions: An empirical examination in tourism”, Journal of Quality Assurance in Hospitality & Tourism, vol. 12 (4), pp. 237-255.
  • MELLINAS, J.P. (2019): «Measuring the Impact of Game of Thrones on Tourism Through Online Reviews», e-Review of Tourism Research, vol. 17 (4). https://ertr-ojs-tamu.tdl.org/ertr/article/view/534
  • MITCHELL, H. y STEWART, M. F. (2012): «Movies and holidays: the empirical relationship between movies and tourism”, Applied Economics Letters, vol. 19 (15), pp. 1.437-1.440.
  • MINISTERIO DE CULTURA Y DEPORTE (2022): Anuario de Estadísticas Culturales 2022. https://www.culturaydeporte.gob.es/dam/jcr:a51b4916-fc36-4898-b9f6-e7380e21b114/anuario-de-estadisticas-culturales-2022.pdf
  • MOHAMMAD, B. y SOM, A. (2010): «An analysis of push and pull travel motivations of foreign tourists to Jordan”, International Journal of Business and Management, vol. 5 (12), p. 41.
  • MOSES, R. y VASQUEZ, R. (2020): «Game of Thrones, Tourism, and the Ethics of Adaptation”, Adaptation. https://doi.org/10.1093/adaptation/apaa012
  • MOSSBERG, L. (2003): «Att skapa opplevelser—från OK til WOW! [Creating experiences: From OK to WOW!] “,
  • MUCHIRI, J. y NTHIGA, R.W. (2018): «The effects of displacement of movie setting on tourists' satisfaction with Movie Induced Tourism”, Journal of Tourism and Management Research, vol. 3 (3), pp. 318-331.
  • O'CONNOR, N., MACIONIS, N. y HUDSON, S. (2011): «Working together to leverage film tourism: Collaboration between the film and tourism industries”, Worldwide Hospitality and Tourism Themes, vol. 3 (2), pp. 165-172.
  • OSÁCAR, E. (2009): «Del turismo y el cine al turismo cinematográfico”, Heritage & Museography, vol. 2, pp. 18-25.
  • OVIEDO-GARCÍA, M.A., CASTELLANOS-VERDUGO, M., TRUJILLO-GARCÍA, A. y MALLYA, T., (2016): «Film-induced tourist motivations. The case of Seville (Spain)”, Current Issues in Tourism, vol. 19 (7), pp. 713-733.
  • OSHRIYEH, O. y CAPRIELLO, A. (2022): «Film-induced tourism: a consumer perspective”, Contemporary Approaches Studying Customer Experience in Tourism Research, pp. 223-244.
  • PIRES-BASÁÑEZ, R. e INGRAM, H. (2013): «Film and tourism: the imagined place and the place of the imagined”, Worldwide Hospitality and Tourism Themes, vol. 5 (1), pp. 39-54.
  • POCOCK, D. (1992): «Catherine Cookson country: Tourist expectation and experience”, Geography, vol. 77 (3), pp. 236-243.
  • PONSIGNON, F. y DERBAIX, M. (2020): «The impact of interactive technologies on the social experience: An empirical study in a cultural tourism context”, Tourism Management Perspectives, nº 35. https://doi.org/10.1016/j.tmp.2020.100723
  • PRADA-TRIGO, J., GÁLVEZ, J.C.P., LÓPEZ-GUZMÁN, T. y LOYOLA, S.E.P. (2016): «Tourism and motivation in cultural destinations: Towards those visitors attracted by intangible heritage”, Almatourism-Journal of Tourism, Culture and Territorial Development, vol. 7 (14), pp. 17-37.
  • RILEY, R.W. y VAN DOREN, C. S. (1992): «Movies as tourism promotion: A ‘pull’factor in a ‘push’location”, Tourism Management, vol. 13 (3), pp. 267-274
  • RILEY, R., BAKER, D. y VAN DOREN, C. S. (1998): «Movie induced tourism”, Annals of Tourism Research, vol. 25 (4), pp. 919-935.
  • RODRÍGUEZ, M.L., FRAIZ BREA, J.A. y ALÉN GONZÁLEZ, M.E. (2013): «Nuevos segmentos turístico-culturales. Una aproximación al comportamiento del consumidor turístico cinematográfico”, Cuadernos de Turismo, nº 32, pp. 259-279. https://revistas.um.es/turismo/article/view/177561
  • SIEGEL, L.A., TUSSYADIAH, I. y SCARLES, C. (2023): «Exploring behaviors of social media-induced tourists and the use of behavioral interventions as salient destination response strategy”, Journal of Destination Marketing & Management, vol. 27. https://doi.org/10.1016/j.jdmm.2023.100765
  • SIEGEL, L.A. y WANG, D. (2019): «Keeping up with the joneses: emergence of travel as a form of social comparison among millennials”, Journal of Travel & Tourism Marketing, vol. 36 (2), pp. 159-175. https://doi.org/10.1080/10548408.2018.1499579
  • SINGH, K. y BEST, G. (2004): «Film-induced tourism: motivations of visitors to the Hobbiton movie set as featured in the Lord of the Rings”, International Tourism and Media Conference Proceedings, vol. 24, pp. 98-111.
  • SPRENG, A. y OLSHAVSKY RICHARD W. (1993): «A Desires Congruency Model of Consumer Satisfaction”, Journal of the Academy of Marketing Science, vol. 21, pp. 169-77.
  • STATISTA (2021): «Las localizaciones de rodaje más habituales del mundo (una española en el Top 10)”, https://es.statista.com/grafico/24597/localizaciones-con-mayor-numero-de-apariciones-acreditadas-en-imdb/
  • STATISTA (2017): «Distribución de las localizaciones utilizadas durante el rodaje de la serie Juego de Tronos a fecha de agosto de 2017, por país”, https://es.statista.com/estadisticas/740385/numero-de-localizaciones-usadas-en-el-rodaje-de-juego-de-tronos-por-pais/
  • TKALEC, M., ZILIC, I. y RECHER, V. (2017): «The effect of film industry on tourism: Games of Thrones and Dubrovnik”, International Journal of Tourism Research, vol. 19 (490), pp. 1-10. https://doi.org/10.1002/jtr.2142
  • TRAVELPULSE, (2022): «Tolkien's Impact on New Zealand's Tourism Industry”, https://www.travelpulse.com/news/destinations/tolkiens-impact-on-new-zealands-tourismindustry.html
  • URRY, J. (1990): «The consumption of tourism”, Sociology, vol. 24 (1), pp. 23-35.
  • UYSAL, M. y HAGAN, L.R., (1993): «Motivation of pleasure to travel and tourism», Encyclopedia of Hospitality and Tourism, pp. 798-810.
  • UYSAL, M., JUROWSKI, C., NOE, F.P. y MCDONALD, C.D. (1994): «Environmental attitude by trip and visitor characteristics: US Virgin Islands National Park”, Tourism Management, vol. 15 (4), pp. 284-294.
  • VIVES, M. (2013): Turismo inducido por el cine: Aplicación del caso a la cuidad de Barcelona. Universidad de Girona. http://hdl.handle.net/10256/8806
  • WESTBROOK, R.A. y REILLY, M.D. (1983): «Value-percept disparity: an alternative to the disconfirmation of expectations theory of consumer satisfaction”, ACR North American Advances.
  • YOON, Y. y UYSAL, M. (2005): «An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: A Structural Model», Tourism Management, vol. 26 (1), pp. 45-56. https://doi.org/10.1016/j.tourman.2003.08.016