Burnout, salud y capital psicológicoun acercamiento desde la teoría de la conservación de recursos

  1. Fernández Valera, Maria Magdalena 1
  2. Sanchez Soler, Maria Isabel 1
  3. Meseguer de Pedro, Mariano 1
  1. 1 Universidad de Murcia
    info

    Universidad de Murcia

    Murcia, España

    ROR https://ror.org/03p3aeb86

Aldizkaria:
Revista Iberoamericana de Psicología

ISSN: 2027-1786

Argitalpen urtea: 2020

Alea: 13

Zenbakia: 3

Orrialdeak: 181-188

Mota: Artikulua

DOI: 10.33881/2027-1786.RIP.13311 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Beste argitalpen batzuk: Revista Iberoamericana de Psicología

Laburpena

Previous burnout research has repeatedly shown it as a workplace syndrome with serious consequences for employees’ health and wellbeing. However, the presence of effective measures to reduce burnout exposure levels is scarce. Previous empirical evidence has argued that psychological capital is related in a negative and significant way with burnout. The objective of this work is to analyze the mediating role of psychological capital in the relationship between the three burnout dimensions (emotional exhaustion, cynicism and lack of self-efficacy) and employees self-perceived health. For that purpose, the sample is composed of 195 Spanish workers from different economic sectors. The results show that psychological capital mediates the relationship between the three dimensions of burnout and the employees self-perceived health. Finally, the importance of personal psychological resources to reduce burnout negative consequences on employees well-being is highlighted.

Erreferentzia bibliografikoak

  • Ahola, K., Pulkki-Råback, L., Kouvonen, A., Rossi, H., Aromaa, A., & Lönnqvist, J. (2012). Burnout and Behavior-Related Health Risk Factors. Journal of Occupational and Environmental Medicine, 54(1), 17–22. https://pubmed.ncbi.nlm.nih.gov/22157806/
  • Aranda, B.C., Pando, M.M., & Salazar, E.J. (2016). Síndrome de Burnout en trabajadores de diversas actividades económicas en México. Revista Iberoamericana De Psicología, 8(2), 23 - 28. https://reviberopsicologia.ibero.edu.co/article/view/rip.8202
  • Armon, G., Melamed, S., Shirom, A., & Shapira, I. (2010). Elevated Burnout predicts the onset of musculoskeletal pain among apparently healthy employees. Journal of Occupational Health Psychology, 15(4), 399–408. doi:10.1037/a0020726 https://pubmed.ncbi.nlm.nih.gov/21058854/
  • Bianchi, R., Schonfeld, I. S., & Laurent, E. (2015). Burnout–depression overlap: A review. Clinical Psychology Review, 36, 28–41. doi:10.1016/j.cpr.2015.01.004 https://pubmed.ncbi.nlm.nih.gov/25638755/
  • Block, J., & Kremen, A. M. (1996). IQ and ego-resiliency: Conceptual and empirical connections and separateness. Journal of Personality and Social Psychology, 70(2), 349–361. doi:10.1037/0022-3514.70.2.349 https://psycnet.apa.org/record/1996-01717-012
  • Brewer, E. W., & Shapard, L. (2004). Employee Burnout: A Meta-Analysis of the Relationship Between Age or Years of Experience. Human Resource Development Review, 3(2), 102–123. doi:10.1177/1534484304263335 https://journals.sagepub.com/doi/10.1177/1534484304263335
  • Cheung, F., Tang, C. S., & Tang, S. (2011). Psychological capital as a moderator between emotional labor, Burnout, and job satisfaction among school teachers in China. International Journal of Stress Management, 18(4), 348–371. doi:10.1037/a0025787 https://psycnet.apa.org/record/2011-22368-001
  • Cifre, E., & Navarro, M. L. (2013). Construyendo puentes entre la Responsabilidad Social Empresarial y la Salud Psicosocial en las Organizaciones: Una Guía 2.0 para el incremento de la Empleabilidad. Estudios financieros. Revista de Trabajo y Seguridad Social: Comentarios, Casos Prácticos: Recursos Humanos, 359, 163–204. https://www.researchgate.net/publication/235652880_Construyendo_puentes_entre_la_RSE_y_la_Salud_Psicolsocial_en_las_Organizaciones_Una_guia_20_para_el_incremento_de_la_empleabilidad Crowne, D. P. & Marlowe, D. (1964). The Approval Motive. New York: John Wiley &. Sons.
  • Ding, Y., Yang, Y., Yang, X., Zhang, T., Qiu, X., He, X., … Sui, H. (2015). The Mediating Role of Coping Style in the Relationship between Psychological Capital and Burnout among Chinese Nurses. Plos One, 10(4), e0122128. doi:10.1371/journal.pone.0122128 https://digitum.um.es/digitum/bitstream/10201/60919/1/TESIS_MMFV.pdf
  • Ennis, N. E., Hobfoll, S. E., & Schröder, K. E. (2000). Money doesn't talk, it swears: How economic stress and resistance resources impact inner‐city women's depressive mood. American Journal of Community Psychology, 28(2), 149-173. doi: 10.1023/A:1005183100610 https://pubmed.ncbi.nlm.nih.gov/10836089/
  • Fidalgo M. (2006). Síndrome de estar quemado por el trabajo “Burnout” (II): Consecuencias, evaluación y prevención. Nota Técnica de Prevención 705. Madrid: Instituto Nacional de Seguridad e Higiene en el Trabajo. https://www.insst.es/documents/94886/327446/ntp_705.pdf/a6901ca1-e0a3-444d-96dd-419079da204d
  • Fredrickson, B. L. (2004). The broaden–and–build theory of positive emotions. Philosophical Transactions of the Royal Society of London. Series B: Biological Sciences, 359(1449), 1367–1377. doi:10.1098/rstb.2004.1512 https://royalsocietypublishing.org/doi/10.1098/rstb.2004.1512
  • Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human Flourishing. American Psychologist, 60(7), 678–686. doi:10.1037/0003-066x.60.7.678 https://psycnet.apa.org/record/2005-11834-001
  • Frey, R., Robinson, J., Wong, C., & Gott, M. (2018). Burnout, compassion fatigue and psychological capital: Findings from a survey of nurses delivering palliative care. Applied Nursing Research, 43, 1-9. doi:10.1016/j.apnr.2018.06.003 https://pubmed.ncbi.nlm.nih.gov/30220354/
  • García, C. R., Oviedo, A. M., Santillán, M. D. L. V., Velázquez, V. H., & Fiesco, M. D. S. P. (2009). Prevalencia del Síndrome de Burnout en el personal de Enfermería de dos Hospitales del Estado de México. Fundamentos en humanidades, (19), 179-193. https://www.redalyc.org/pdf/184/18411965011.pdf
  • Garrosa, E., & Moreno-Jiménez, B. (2013). Burnout and active coping with emotional resilience. In Burnout for Experts (pp. 201-221). Springer, Boston, MA. https://psycnet.apa.org/record/2013-00055-013
  • Georgiou, K., & Nikolaou, I. (2018). The influence and development of psychological capital in the job search context. International Journal for Educational and Vocational Guidance, 19(3), 391–409. doi:10.1007/s10775-018-9385-2 https://www.enop-psy.org/newsletter1/ENOP-Newsletter-77.pdf
  • Goldberg, D., & Williams, P. (2000). General health questionnaire (GHQ). Swindon, Wiltshire, UK: nferNelson. https://www.statisticssolutions.com/general-health-questionnaire-ghq/
  • Gómez-Perdomo, G. E., Meneses-Higuita, A. C., & Palacio-Montes, M. C. (2017). La satisfacción laboral y el capital psicológico: factores que influyen en el síndrome de Burnout. Ansiedad y estrés, 23(2-3), 71-75. doi:10.1016/j.anyes.2017.09.002. https://www.sciencedirect.com/science/article/abs/pii/S1134793716300550
  • Hansen, A., Buitendach, J. H., & Kanengoni, H. (2015). Psychological capital, subjective well-being, Burnout and job satisfaction amongst educators in the Umlazi region in South Africa. SA Journal of Human Resource Management, 13(1), 1-9. doi:10.4102/sajhrm.v13i1.621 https://www.researchgate.net/publication/282527660_Psychological_capital_subjective_well-being_burnout_and_job_satisfaction_amongst_educators_in_the_Umlazi_region_in_South_Africa
  • Hayes, A. F. (2013). Introduction to mediation: A regression-based approach. Guilford press. https://onlinelibrary.wiley.com/doi/abs/10.1111/jedm.12050
  • Herbert, M. (2011). An exploration of the relationships between psychological capital (hope, optimism, self-efficacy, resilience), occupational stress, Burnout and employee engagement (Doctoral dissertation, Stellenbosch: Stellenbosch University). https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.998.1394&rep=rep1&type=pdf
  • Hobfoll, S. E. (2001). The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory. Applied Psychology, 50(3), 337–421. doi:10.1111/1464-0597.00062 https://iaap-journals.onlinelibrary.wiley.com/doi/10.1111/1464-0597.00062 Hobfoll, S. E., & Freedy, J. (2017). Conservation of Resources: A General Stress Theory Applied To Burnout. Professional Burnout, 115–129. doi:10.4324/9781315227979-9 https://www.taylorfrancis.com/chapters/edit/10.4324/9781315227979-9/conservation-resources-general-stress-theory-applied-burnout-stevan-hobfoll-john-freedy
  • Jackson, E. R., Shanafelt, T. D., Hasan, O., Satele, D. V., & Dyrbye, L. N. (2016). Burnout and Alcohol Abuse/Dependence Among U.S. Medical Students. Academic Medicine, 91(9), 1251–1256. doi:10.1097/acm.0000000000001138 https://pubmed.ncbi.nlm.nih.gov/26934693/
  • King, M. F., & Bruner, G. C. (2000). Social desirability bias: A neglected aspect of validity testing. Psychology and Marketing, 17(2), 79-103. doi: 10.1002/(sici)1520- 6793(200002)17 https://onlinelibrary.wiley.com/doi/abs/10.1002/%28SICI%291520-6793%28200002%2917%3A2%3C79%3A%3AAID-MAR2%3E3.0.CO%3B2-0
  • Ko, J. O., Park, S. K., & Lee, M. H. (2013). Factors Affecting Burnout among Clinical Nurses according to Positive Psychological Capital. Journal of Korean Academy of Nursing Administration, 19(2), 304. doi:10.11111/jkana.2013.19.2.304 https://jkana.or.kr/search.php?where=citedbylinking&id=10.11111/jkana.2013.19.2.304&mode=CrossRef
  • Lazarus, R. S. (1993). From Psychological Stress to the Emotions: A History of Changing Outlooks. Annual Review of Psychology, 44(1), 1–22. doi:10.1146/annurev.ps.44.020193.000245 https://www.annualreviews.org/doi/abs/10.1146/annurev.ps.44.020193.000245
  • León L., G. (2011). Los profesionales de secundaria, como factores de riesgo en el síndrome de Burnout. Revista Electrónica Educare, 15(1), 177–191. doi:10.15359/ree.15-1.14 file:///C:/Users/eduar/Downloads/890-Article%20Text-43350-1-10-20190520.pdf
  • López, M., & Dresch, V. (2008). The 12-Item General Health Questionnaire (GHQ-12): reliability, external validity and factor structure in the Spanish population. Psicothema, 20(4), 839-843. http://www.psicothema.com/english/psicothema.asp?id=3564
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological Capital: Investing and Developing Positive Organizational Behavior. Positive Organizational Behavior, 9–24. doi:10.4135/9781446212752.n2 https://sk.sagepub.com/books/positive-organizational-behavior/n2.xml
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2015). Psychological capital and beyond. Oxford University Press, USA. https://global.oup.com/academic/product/psychological-capital-and-beyond-9780199316472?cc=co&lang=en&
  • Maslach, C., Jackson, S. E., Leiter, M. P., Schaufeli, W. B., & Schwab, R. L. (1986). Maslach Burnout inventory (Vol. 21, pp. 3463-3464). Palo Alto, CA: Consulting psychologists press. http://www.sciepub.com/reference/289331
  • Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Burnout. Annual review of psychology, 52(1), 397-422. doi:10.1146/annurev.psych.52.1.397 https://www.annualreviews.org/doi/abs/10.1146/annurev.psych.52.1.397
  • Masten, A. S. (2011). Resilience in children threatened by extreme adversity: Frameworks for research, practice, and translational synergy. Development and Psychopathology, 23(2), 493–506. doi:10.1017/s0954579411000198 https://pubmed.ncbi.nlm.nih.gov/23786691/
  • Meseguer-de Pedro, M., Soler-Sánchez, M. I., Fernández-Valera, M. M., & García-Izquierdo, M. (2017). Evaluación del Capital Psicológico en trabajadores españoles: diseño y estructura empírica del cuestionario OREA. Anales de Psicología/Annals of Psychology, 33(3), 713-721. doi:10.6018/analesps.33.3.261741 https://revistas.um.es/analesps/article/view/analesps.33.3.261741
  • Pagnin, D., de Queiroz, V., Carvalho, Y. T. M. S., Dutra, A. S. S., Amaral, M. B., & Queiroz, T. T. (2014). The Relation Between Burnout and Sleep Disorders in Medical Students. Academic Psychiatry. doi:10.1007/s40596-014-0093-z https://docksci.com/the-relation-between-burnout-and-sleep-disorders-in-medical-students_5af02637d64ab204f077af70.html.
  • Rodríguez, C. G., Oviedo, A. M., Santillán, M. D. L. V., Velázquez, V. H., & Fiesco, M. D. S. P. (2009). Prevalencia del Síndrome de Burnout en el personal de Enfermería de dos Hospitales del Estado de México. Fundamentos en humanidades, (19), 179-193. doi:10.1016/s1130-8621(07)71810-7 https://www.redalyc.org/pdf/184/18411965011.pdf
  • Salanova, M., Schaufeli, W. B., Llorens, S., Peiro, J. M., & Grau, R. (1999). Maslach Burnout Inventory--General Survey; Spanish Version. PsycTESTS Dataset. doi:10.1037/t05260-000 http://www.want.uji.es/wp-content/uploads/articulos/2000/2000_salanova_desde_an.pdf
  • Salazar-Carvajal, P. F., Herrera-Sánchez, I. M., Rueda-Méndez, S., & León-Rubio, J. M. (2014). El efecto de la conservación de recursos sobre la intención emprendedora en el contexto de crisis económica: El rol moderador de la autoeficacia y la creatividad [The resource conservation effect on entrepreneurial intention in the context of economic crisis: The moderating role of self-efficacy and creativity]. Anales de Psicología, 30, 549–559. doi:10.6018/analesps.30.2.159281 https://revistas.um.es/analesps/article/view/analesps.30.2.159281
  • Spector, P. E. (2006). Method Variance in Organizational Research. Organizational Research Methods, 9(2), 221–232. doi:10.1177/1094428105284955 https://journals.sagepub.com/doi/10.1177/1094428105284955
  • Vera, B. (2006). Psicología positiva. Una nueva forma de entender la psicología. Papeles del Psicólogo, 27(1), 3-8. https://www.redalyc.org/pdf/778/77827102.pdf
  • Wang, Y., Chang, Y., Fu, J., & Wang, L. (2012). Work-family conflict and Burnout among Chinese female nurses: the mediating effect of psychological capital. BMC Public Health, 12(1). doi:10.1186/1471-2458-12-915 https://bmcpublichealth.biomedcentral.com/articles/10.1186/1471-2458-12-915
  • Wang, Y., Ramos, A., Wu, H., Liu, L., Yang, X., Wang, J., & Wang, L. (2014). Relationship between occupational stress and Burnout among Chinese teachers: a cross-sectional survey in Liaoning, China. International Archives of Occupational and Environmental Health, 88(5), 589–597. doi:10.1007/s00420-014-0987-9 https://pubmed.ncbi.nlm.nih.gov/25256806/
  • Werner, E. E., & Smith, R. S. (1992). Overcoming the odds: High risk children from birth to adulthood. Cornell University Press. https://psycnet.apa.org/record/1992-97370-000
  • Youssef-Morgan, C. M. (2014). Advancing OB Research. Journal of Leadership & Organizational Studies, 21(2), 130–140. doi:10.1177/1548051813515512 https://journals.sagepub.com/doi/abs/10.1177/1548051813515512