Towards semi-Automatic human performance evaluation: The case study of a contact center

  1. Brunello, A.
  2. Jiménez, F.
  3. Marzano, E.
  4. Palma, J.
  5. Sánchez, G.
  6. Sciavicco, G.
Journal:
Intelligent Data Analysis

ISSN: 1571-4128,  1088-467X

Year of publication: 2018

Volume: 22

Issue: 4

Pages: 867-880

Type: Article

DOI: 10.3233/IDA-173586 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus