Application of CRM 2.0 in Spanish public administration: Identifying practical results

  1. Pérez-González, D.
  2. Solana-González, P.
  3. Soto-Acosta, P.
  4. Popa, S.
  5. Trigueros-Preciado, S.
Book:
Mobile Computing and Wireless Networks: Concepts, Methodologies, Tools, and Applications

ISBN: 9781466687516

Year of publication: 2015

Volume: 3-4

Pages: 1655-1673

Type: Book chapter

DOI: 10.4018/978-1-4666-8751-6.CH074 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus