Percepción sobre la calidad de los cuidados, entorno laboral y características del sueño de las enfermeras que trabajan en el Sistema Nacional de Salud

  1. María Teresa Moreno-Casbas
  2. Emma Alonso-Poncelas
  3. Teresa Gómez-García
  4. María José Martínez-Madrid
  5. Gema Escobar-Aguilar
Revista:
Enfermería clínica

ISSN: 1130-8621

Any de publicació: 2018

Volum: 28

Número: 4

Pàgines: 230-239

Tipus: Article

DOI: 10.1016/J.ENFCLI.2018.01.001 DIALNET GOOGLE SCHOLAR

Altres publicacions en: Enfermería clínica

Resum

Objective To describe nurses’ perception in relation to the quality of care and their work environment, as well as to describe their quality of sleep. To analyze the relationship between ward and work shift with nurses’ perception of their work environment, sleep quality and day time drowsiness. Methods A multicentre, observational and descriptive study carried out between 2012-2014 in seven hospitals of the Spanish National Health System. Work environment, work satisfaction, sleep quality and quality of patient care were evaluated through validated tools. Results 635 registered nurses participated in the study. Eighty-three point seven percent perceived the quality of cares as good/excellent, and 55.1% rated the work environment of their hospital as good/excellent. PES-NWI classified 39% of hospitals as unfavourable and 20% as favourable. Fifteen point four percent of the nurses had a high level of burnout and 58.3% had low burnout. Sleep quality was 6.38 for nurses working on day shifts, 6.78 for the rotational shifts and 7.93 for night shifts. Significant differences were found between subjective sleep quality score, sleep duration, sleep disturbances and daytime dysfunction. Conclusions In the provision of quality care services, there is a multitude of related factors such as shift, ward, satisfaction, and nurses’ perceptions of patient safety and sleep quality.

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