Los "big five" y el efecto moderador de la resistencia en el agotamiento emocional

  1. García Izquierdo, Antonio León 1
  2. Ramos Villagrasa, Pedro J.
  3. García Izquierdo, Mariano
  1. 1 Universidad de Oviedo
    info

    Universidad de Oviedo

    Oviedo, España

    ROR https://ror.org/006gksa02

Revista:
Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

ISSN: 1576-5962

Año de publicación: 2009

Volumen: 25

Número: 2

Páginas: 135-147

Tipo: Artículo

DOI: 10.4321/S1576-59622009000200004 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

Objetivos de desarrollo sostenible

Resumen

The aim of this study is to analyze the relationship between personality (Big Five) and resilience, with emotional exhaustion in a diverse sample. The sample is 311 workers from different sectors, but predominantly within the service sector. We use MBI, BFI and CD-RISC, as instruments in a cross-sectional design study. As expected by previous studies, we have found significant associations between selected variables.. Moreover, we found that resilience acted as a moderator variable between personality and emotional exhaustion, as results has shown a significant interaction between Resilience and Conscientiousness. By multiple regression analysis, we obtained the predictive capability of the personality factor Neuroticism, Resilience, and the product of Conscientiousness and resilience. Consequently, it highlights the importance of personality in the core dimension of burnout, emotional exhaustion. Further, resilience is a promising variable to be considered in organizational and employment studies. This is relevance as few studies have addressed this problem.

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