Método de adaptación jerárquica de workflows basado en ontologías

Resumen

The use of workflows, to manage business process in general and administrative process in particular, has been increasing since the end of the past century. Administrative workflows are very useful in large enterprises and public institutions but, in order to use them adequately in their different areas and deparments, they must be adapted to the particular conditions of each one, complying with the general regulations of the process established at the top level. This problem, called Hierarchical Adaptation Problem, also implies establishing the proper measures to accomplish when the general regulation is changed. Such measures must maintain the consistency among the different levels by means of the propagation of the changes to all the adaptations. To solve this problem, this work presents the Hierarchical Adaptation Method. This Method facilitates both adaptation of administrative workflows and propagation of changes. The main contributions are: � Building of the OntoMetaWorkflow ontology that allows specifying administrative workflows in ontologies. � Elaboration of the method for workflow specification in ontologies using the OntoMetaWorkflow ontology. � Elaboration of the method for hierarchical adaptation of the administrative workflows specified in ontologies. � Development of the set of operations to propagate changes from adaptable workflows to adapted workflows.