Book chapters (2) Publications in which a researcher has participated

2015

  1. Application of CRM 2.0 in Spanish public administration: Identifying practical results

    Mobile Computing and Wireless Networks: Concepts, Methodologies, Tools, and Applications (IGI Global), pp. 1655-1673

  2. Effective implementation of an interuniversity e-learning initiative

    E-Learning 2.0 Technologies and Web Applications in Higher Education (IGI Global), pp. 273-293